For insurance clients

Our insurance service

Bewica is a general insurance intermediary. That means we are not an insurer but introduce contracts of insurance to companies such as yourself. When we sell you a policy the insurer pays us a percentage commission from the total premium. If the type of policy we sell reaches specific profit targets the insurer also pays us an additional bonus.

Bewica is authorised by the Financial Conduct Authority (www.fca.org.uk) and also covered by the Financial Services Compensation Scheme (FSCS).

Bewica is also an approved Lloyd’s (www.lloyds.com) coverholder. As a Lloyd’s coverholder, Bewica participates in a contract known as a binding authority. This appoints Bewica to underwrite on behalf of, and bind the risk capital of the Lloyd’s syndicates and markets that are signatories to the binding authority. The list of capital providers is attached to every Bewica policy. We do not have any voting rights in any of the insurers we work with.

Bewica is not authorised to provide advice but we will give you information to make an informed decision.


Complaints policy

Our mission is to help companies be more secure. We strive to become better in this each day and welcome your feedback on how to improve our services to you. However, we understand that there may be times when you may feel dissatisfied with our services.

For a complaint that relates to our website or our cyber security proposition, please reach out directly to the Bewica team:

Live chat: which can be in the bottom right of this page
Email: [email protected]
Address: Bewica Limited, Crown House, 27 Old Gloucester Street, London, WC1N 3AX

For a complaint that relates to the insurance product:

Canopius Managing Agents Limited
Gallery 91
Lime Street
London
EC3M 7HA
United Kingdom

Email: [email protected]
Telephone: +44 (0)20 7337 3700


If you remain dissatisfied, you may refer your complaint to Lloyd’s who will investigate and provide a response. See: www.lloyds.com/complaints

Ultimately, if you remain dissatisfied you may in writing refer your complaint to the Financial Ombudsman Service (FOS). See: www.financial-ombudsman.org.uk

In the unlikely event that your complaint has still not been resolved, you may have the right to refer your complaint to the Financial Ombudsman Service. Details of the service that they provide can be found at http://www.financial-ombudsman.org.uk.